FREQUENTLY ASKED QUESTIONS (FAQ)

Some of our frequently asked questionnaires, Whiches are help to you.

1. What is clippoutline?

CLIPPOUTLINE is an online image editing platform for online retailers, eCommerce businesses, photographers and other image related business. We add value to your sales-process and enable you to sell more with amazing images and make sure budgets are not waisted. For online retailers, photographer and manufacturer with an online presence, this is your place to be! Upload your photos through our custom platform and within 24 hours or less your results are ready to go, independent of capacity and complexity! We’ve integrated a seaming less workflow so you can focus more on what you do best, an outsourcing model to that upgrades your business in a cost effective way!

2. Can i try a free trial job?

Yes, we always offer to our new customer “Free Trial Job” before start doing business with us. Simply go to our “Free Trial” page and fill up all of us requirements with details.

3. How to send & recieve images?

Here are many ways to send & receive image. You can use our 3 different ways.

FTP: If you are familiar with FTP, just request for an FTP account and we will create it within 30 min with details. If you want you can use your own FTP server or our’s.

Dropbox or Wetransfer: Dropbox and Wetransfer are very easy and popular method. You can use these normally.

Email: You can also use the email option for sending images if it’s only few and within your email attachedment allowance limit (usually 10MB).

4. What is your turn around time (TAT)?

Turnaround time is depends on your image complexity level, quantity and your requirements. We’ll let you know your TAT along with your quotation once we receive your images. Generally we always try to provide all requirements within 24 hours.

5. How and when i will pay you?

Once your job is done, we’ll send you an invoice (if needed) with details. We accept payment through PayPal, Mastercard, Visa, Bank Transfer etc.

6. What happens if i find any problem with my completed job?

We work with your images very carefully with highly skilled designers and we don’t expect any problem. Because we have QC (Quality Controller) in each shifts. However if unfortunately it happens, just email us with details and we will fix it again seriously as soon as possible. Obviously redo job will be absolutely FREE without any adding extra requirements!!

7. Is my FTP account safe and secure?

FTP file transfer or receiving is very flexible and easy method if anyone familiar with FTP then he can send us a request for an ftp account and then we will create if and will send the info to him. Image size is not a problem because we are using unlimited disc space on your for FTP account. When you will send us large size of images at a time then FTP is the right option. When we share a FTP user access with a client then please save it because its so secure access and its only shared with the client and with the CLIPPOUTLINE staffs.

8. What type of images can i send?

We accept all type of files. It could be JPG, TIFF, PSD, EPS even RAW & NEF files. We could support with all format to using our latest version software. So, don’t worry about it.

9. How will you set the price for variety job?

Pricing would be depend on image and design complexity level and also on your quantity. We should offer you a discount price for bulk order. For quick delivery requirements price will be little bit high. We always try to giving special facilities to our regular customers.

10. How will you guarantee 100% accuracy on our work?

CLIPPOUTLINE has highly skilled professional designers who are working on same field since several years. We have also quality control department who only check the quality of work.

11. Are you accepting monthly payment?

Yes of course we are accepting monthly payment for regular clients. On monthly payment we would like to receive payment in our bank account. Also you can pay us with our other gateways such as PayPal, Mastercard, Visa etc.

12. What is your capacity for bulk ordering?

It’s a very important problem for big companies and agencies. They need a big & affordable support for their bulk ordering.

We would like to inform you that CLIPPOUTLINE is a leading image editing company in Bangladesh and provides quality work with excellent result. CLIPPOUTLINE has over 200 highly skilled professional designers. So be honestly we are able to do more than 3000 images regularly.

So don’t worry how complex and big project you have. If needed we could have extended our capacity instantly.

Try it without

cost

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